Emotional Intelligence (EI)

At mind change, we consider that gaining an increased awareness of our own and others behaviour is a starting point to enable change in becoming more flexible and adaptable. By learning to respond differently to the challenges of different people, contexts and situational demands, we can be more successful in work and life and more adept at dealing with stress, leading others, managing conflict and change.

Emotional Intelligence has been around since 1995 when one of the major theorists, Daniel Goleman wrote his book Emotional Intelligence and at that time it spent more than one-and-a-half years on The New York Times bestseller list. Today, over 20 years later and the appetite to understand and improve our emotional intelligence remains.

EI has been described as an individual’s capacity to recognise their own and other people’s emotions, and their ability to use this emotional information to guide how they think, respond and behave.

Benefits of enhancing Emotional Intelligence and awareness:

  • Increase morale and motivation
  • Develop top talent
  • Recognise other peoples’ emotions
  • Improve difficult relationships
  • Manage stressful situations and remain cool under pressure
  • Address poor performance

Our approach to EI, is founded on 5 main Factors of Emotional Intelligence based on The Trait Emotional Intelligence Questionnaire (TEIQue):

Well-Being – A healthy mind and body promotes optimism, happiness and self esteem.

Self-Control – Ability to regulate emotions and impulses; thinking before acting and managing pressure and stress.

Emotionality – Being aware of how other people perceive you and how you react to others.

Sociability – Strong communication and interaction with colleagues.

Independence – Being flexible in your approach to life, work, new environments and different situations.

What the Research Says

Extensive research has consistently demonstrated the link between emotionally intelligence and a greater capacity and capability to lead, manage, and perform successfully in today’s competitive and complex world.

The evidence supports that EI can be learned and enhanced (Brackett et al., 2011) and that it can lead to increased job satisfaction and reduced levels of burnout (Brackett et al., 2010). Indeed, Siegling, Nielsen & Petrides (2014) found that it was a requirement for effective performance in leadership and management positions.

mind change solutions

We offer a range of interventions to measure and to enable you to enhance your emotional intelligence and overall agility at the individual, team or organisational level:

Measuring your EI – The TEIQue 

Leadership Coaching

Masterclass Workshops – open courses and in-house

Measuring your Emotional Intelligence (TEIQue)

Understanding personal, team and organisational EI can give your business the competitive edge it needs to become a great place to work. We understand how important it is for businesses to use solid tools that they can rely on when measuring EI. This is why we have partnered with Thomas International who are recognised as industry leaders in testing EI. The Trait Emotional Intelligence Questionnaire (TEIQue for short, pronounced TQ) developed by K. V. Petrides, PhD, is a well researched and validated psychometric instrument registered with the British Psychological Society.

The TEIQue provides you with a particularly deep insight into whether you have an over-supply or under-supply of Emotional Intelligence across factors.

The TEIQue can be used to understand where you are, so as you can take steps to improve your interactions at work and increase satisfaction in your personal life.

View a sample TEIQue Report

The cost of the TEIQue includes, pre-diagnostic information, 1-1 feedback and interpretation of the report delivered via Skype, Webex or telephone.

Leadership Coaching

Additional coaching credits, can also be purchased to support you in putting into practice the skills and approaches to improve your Emotional Intelligence. Coaching sessions are delivered via Skype, Webex or telephone or face to face at our premises or your site.

Understanding Emotional Intelligence

For senior managers and managers, we offer a programme to enable individuals to understand more about Emotional Intelligence and how they can adapt their leadership style to achieve success in work and life.

The benefits of this programme are, increased awareness, greater flexibility and agility to enable the management of difficult relationships and issues, learning to stay cool under pressure and being able to recognise the emotions of others, as well as higher morale and motivation.

Click for further information on our Emotional Intelligence Workshops and Course Programme.